Stop Losing Customers.
Start Finding New Ones.
AI-powered revenue software for HVAC, Plumbing, Drains, and Electrical contractors. Find customers about to churn, identify new prospects, and automate outreach.
Long-Tenure, Mid-Age Homes
AI-identified high-value segment
Create Targeted Campaign
Target 30,000 prospects with 76% match accuracy.
Single family homes, 2811–3576 sq ft, built 1951–2005. Long tenure customers with higher average revenue.
AI creates ideal customer profiles from your CRM data
Then finds lookalike audiences who match that profile
Long-Tenure, Mid-Age Homes
AI-identified high-value segment
Create Targeted Campaign
Target 30,000 prospects with 76% match accuracy.
Single family homes, 2811–3576 sq ft, built 1951–2005. Long tenure customers with higher average revenue.
AI builds your ideal customer profile, then finds matching prospects
Trusted by leading home services brands
Powering growth for home service platforms backed by
What Arch Does
Customer retention and lead generation. Fully automated.
End-to-end campaign execution
From audience selection to printing, shipping, and delivery. Built-in A/B testing and full attribution tracking across every touchpoint.
Digital outreach
Direct Mail
Physical postcards
Digital outreach
Direct Mail
Physical postcards
Continuous optimization
Built-in A/B testing with holdout groups for data-driven ROAS improvement.
Offer A vs Offer B
N=5,000 each
Offer B outperformed across all metrics.
- +29% revenue lift
- 95% statistical confidence
Full attribution tracking
Track every touchpoint: calls, emails, QR codes, and match-backs with granular insight.
How Arch Works: AI-Powered Marketing Automation
Ingest
Arch connects to ServiceTitan and layers in external data: permits, real estate transactions, and financial signals. This builds a complete picture of your market.
Analyze
AI builds Ideal Customer Profiles based on your best customers, identifies who's at risk of churning, and surfaces upsell opportunities hidden in technician notes.
Act
The right customers are automatically enrolled into personalized email and direct mail campaigns. No manual work, no agencies.
Measure
Track every dollar recovered and generated. Dashboards show campaign performance, revenue attribution, and customer health. Everything loops back to ServiceTitan.
The Leaky Bucket Problem
The average HVAC contractor loses 36% of their customers every year. The best contractors? Just 8%. That gap represents millions in lost revenue—and it's cutting directly into your profit margin.
Arch finds where your bucket is leaking, patches those holes, then helps you fill it faster. Our software connects to ServiceTitan, analyzes your customer data alongside external signals, and automatically runs customer retention and lead generation campaigns. Recover revenue without adding headcount.
Why Contractors Choose Arch
Stop Revenue Leakage
Identify at-risk customers before they leave and automatically re-engage them—recovering revenue you'd otherwise lose to competitors.
Find High-Intent Prospects
AI analyzes permits, property data, and market signals to surface prospects who are ready to buy—not just anyone in your zip code.
No Agencies, No Extra Headcount
Arch runs campaigns automatically. You get the output of a marketing team without the cost or management overhead.
Built for ServiceTitan
Native integration means your data stays in sync, attribution is accurate, and there's nothing to stitch together.
Proprietary Industry Intelligence
The only platform with comprehensive performance benchmarks across home services.
Exclusive Data Asset
Industry's most comprehensive benchmark database built from years of performance data across thousands of contractors.
Trade-Specific Intelligence
Purpose-built for HVAC, Plumbing, and Electrical. Not generic business software.
Precision Diagnostics
AI compares your performance against relevant industry segments for targeted solutions.
Pacific Heating & Cooling Generated $138,000 in 36 Days
With a ~$12,000 investment in AI-powered direct mail, they achieved ~11x ROI on net-new customer acquisition.
What Our Customers Say
"Bringing Arch's AI-Lead Discovery into the forefront just made everything much more profitable."
Dave Rubin
Marketing Leader, Peter Levi
"I love the tool. I need it to do my job."
Nick Gedda
Marketing Manager, Intermountain Home Services
Frequently Asked Questions
Ready to Stop the Bleeding?
Discover how much revenue your HVAC, plumbing, or electrical business is losing to churn—and how quickly you can recover it.
No commitment required. See your revenue at risk in 48 hours.